Customer Care Executive (Operations

at One Touch Infotech
Location HYDRABAD, India
Date Posted 14/09/2018
Category BPO
Job Type Full-time
Experience Required From 1
Salary Not Disclosed
Address Neredmet, Hyderabad, Telangana

Description

Job Summary

We Are Looking For An Experienced Customer Care Executive For Voice Process. Should Effectively Communicate And Handle Customers.

Responsibilities And Duties

  1. Provide End-to-end Assistance Regarding Products And Services
    2. Identify Issues And Resolve Them While Working With Customer
    3. Should Be Accustomed To Typing
    4. Resolve Problems By Clarifying Issues, Researching And Exploring Answers And Alternative Solutions. Implement Solutions And Escalate Unresolved Problems.
    5. Guide Customers With The Information They Require And Provide
    End-to-end Assistance.

Required Experience, Skills And Qualifications

Qualifications -12th Paas
Experience - 0 To 1 Yr
1. Proven Work Experience As Customer Care Executive For 2 Years
2. Fluent In Hindi &english
3. Basic It Skills (Ms Office)

Benefits

1 Cabs Provided
2. Addition Incentive

Salary: ₹12,000.00 to ₹15,000.00 /month

Experience:

  • work: 1 year (Preferred)
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